I was a customer service representative before moving into the field of Finance. I started at the branches as a head teller, moved on over to the Lending side to have a better understanding of the funding aspect of banks and credit unions. Now over the past decade, I have been in Collections. My beginning has helped to mold me to the person I am today. I am in this business to help turn those bad situations into profit by reducting charge offs and increasing payments to reduce the bottom line