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  • Posted in: Collections

    Good Afternoon Roundtable :) I know this was a hot topic yesterday. Let's use this post to list any upcoming 2026 conferences: Collections & Bankruptcy School 2026 | America's Credit Unions NorthLegal ------------------------------ ...

  • Hi Bailey For POAs we require the account card to be updated so that the POA is an authorized signer. We collect the following info: Photo ID email address phone We perform OFAC on the POA We have an affidavit that the POA signs as ...

  • Posted in: Collections

    Thank you to everyone who participated in the Board elections for today and our 1st quarter meeting, we had 17 people in attendance. The results of our elections are as follows: Nicole Galloway-Chair Rhonda Hall- Vice Chair James Vancini-Secretary ...

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    POD, Beneficiary

    Hello, We have a deceased member. Our account card shows three beneficiaries (son and 2 daughters of the deceased). The admin provided us with the LOA, Death Cert. The Admin provided the latest contact information he had for both sisters; ...

  • Posted in: Collections

    Reminder everyone! I cant wait to see all of you tomorrow at our first virtual session of the year. Post/send me some of those questions that you want to work through tomorrow after we complete our elections. Hey, hey, Collections Roundtable! Your ...

  • Posted in: BSA Officers

    Hello Everyone, We are curious about how your wire transfer process works for your Comm/Call Centers. Would you be willing to share your processes? We are trying to eliminate an extra step that is causing some hiccups in our Comm Center, but we wanted ...

  • Posted in: Fraud

    We have structured limits in place based on membership level. Bronze is 10,000/30,000, silver is 15,000/50,000 (daily/monthly). Wondering what daily limits others have in place. Some of Senior Management want to increase to Bronze 15,000 and Silver ...

  • Posted in: Collections

    Heidi, There is a Collection Conference Tampa Summit 2026 thru Credit Union Collection Professionals. I attended last year and it was informational with a lot of vendor support. I am also attending the AKUVO Conference this year AKUVO Conference ...

  • Posted in: Collections

    Thank you for the information. Sounds like we may need to wait until they get the bugs figured out. Hopefully they will come up with a solution soon. Good luck, Thanks, Celebrating 90 Years of Financial Stability, ...

  • Posted in: Collections

    Thank you for the information. Sounds like we may need to wait until they get the bugs figured out. Hopefully they will come up with a solution soon. Good luck, Thanks, Celebrating 90 Years of Financial Stability, ...