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  • Posted in: Collections

    Thanks for sharing this, James. We are also experiencing activity that appears consistent with this fraud ring. I'll connect with you directly so we can discuss further and compare what we're seeing. ------------------------------ Shawn Francis Director, ...

  • Posted in: Collections

    Happy Friday – We are seeing a lot of auto fraud attempts out of FL, specifically Miami. Our lending department found this website through the DMV down there where you can check the VIN and/or Title number to see an actual history of the ...

  • Posted in: Collections

    Good morning, Once we charge off an account we keep it in house for 30 days and continue to contact for payment. (Once the 30 days is up we will send the accounts over to RA Rogers if we don't send to an attorney.) If the member makes contact we ...

  • Posted in: Collections

    Ashley, You are welcome. ------------------------------ Pamela Montano Collections Specialist PWC Employees FCU Woodbridge VA ------------------------------

  • Posted in: Collections

    Thank you Pam. ------------------------------ Ashley Bennett, CCUFC Bank Fund Staff FCU Manager, Account Resolution Washington, DC ------------------------------

  • Thanks Michaelina! ------------------------------ Arlene Byrd Controller Labor Credit Union Merrifield VA (202)789-2901 ------------------------------

  • Good afternoon, We do not have any daily limits on debit transactions. If the funds are available, we will process the request. However, if a debit appears outside the member's normal activity, we will contact the member to confirm that they authorized ...

  • Hello, We recently implemented a $25,000 daily ACH withdrawal cap for all member transactions. During our research of other financial institutions we found this limit was a reasonable amount. Unforturnately there isn't a reason code that aligns with ...

  • Posted in: Collections

    Ashley, We attempt to collect for ninety days after the charge off. We send them to RA Rogers or file a Warrant in Debt if we get no response. We will send periodic statements if the member is making payments. We do not forgive debt. I will continue ...

  • Posted in: Collections

    Hi everyone, We are reviewing our charged off loan population for procedural updates. Does anyone send periodic statements or notification to members informing of the balances? We do not currently include the charged off account on our statements. Our ...