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  • Posted in: Collections

    Thank you Ashley! Penny Greene ​ ​ ​ ​ Recovery Services Manager FedChoice Federal Credit Union Tel: 301-699-6100 ext.8033 Email: pgreene@fedchoice.org fedchoice.org FedChoice ‑ Altogether Better! ...

  • Posted in: Collections

    Your Charge-off Policy should provide the guidelines for when loans are charged-off, but also allow for exceptions. We list those Unsecured loans that were 90 days or more at the prior month end, and then review that list with our Quality Control Committee ...

  • Posted in: Collections

    InFirst Federal Credit Union is looking for a BSA Officer or Analyst to oversee and enforce our BSA Policy and Procedural Guidelines. If you know of anyone who may be interested, please have them contact Rhonda Hall at 703-914-8700, extension ...

  • Posted in: Collections

    Good morning, We follow a procedure similar to CCUFC. We will go beyond 180 days on a collateralized loan when warranted. Generally, we are charging off right around 120-140 days delinquent when there is no communication/firm promise to pay ...

  • Posted in: Collections

    Once we are notified of a deceased borrower, we will restrict all lines of credit the decedent is the single borrower on. If there is a joint borrower ( non-deceased) we will not restrict access to the line of credit. Once a death certificate is received, ...

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    REO Procedure

    Posted in: Collections

    Hi Everyone, Would anyone be willing to share their procedures for REO properties? ------------------------------ Ashley Bennett, CCUFC Bank Fund Staff FCU Manager, Account Resolution Washington, DC ------------------------------

  • Posted in: Collections

    Melissa, We recommend a loan/cc for charge off once it is deemed uncollectible. That can be before 180 days of delinquency. We start reviewing/recommending loans at 90 days delinquent. The only loans we defer for charge off are secured collateral ...

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    AML software

    Posted in: BSA Officers

    We are currently utilizing Verafin and possibly looking to move away from them. Is anyone utilizing Jack Henry's Defender program? Likes? Dislikes? And if anyone has left Verafin was the transition smooth? Any input is appreciated. Thanks! ------------------------------ ...

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    HELOC Policy

    Posted in: Lending

    Is someone willing to share their Fixed Rate HELOC Policy? ------------------------------ Jeffrey Zemil Collection Manager AgFed CU Beltsville, MD 202-479-3811-Direct ------------------------------

  • Posted in: Collections

    I have two open positions on my team, and I am looking for strong talent, ready to help make an impact! If you are solutions oriented, member focused and ready to be a part of a team that balances performance with an amazing culture, then we ...