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Good afternoon - please register for this year's Collection Connection that will be held on Thursday, September 10th over at the Maritime Conference Center. Ask anyone who attended the Symposium last year - this was well worth a day out of the office ...

THanks John ------------------------------ Shawn Francis Director, Risk & Compliance FedChoice FCU Lanham MD (301)699-6100 (8045) ------------------------------

Hi Shawn, Credence ID is where the mobile ID scanners came from. See link below. https://credenceid.com/tap2id/ ------------------------------ John Harwell Compliance Officer Apple FCU Fairfax, VA 571-321-1813 ------------------------------

Hi John, Thank you for sharing this information. This is great and very helpful. For the scanners, is this equipment that Apple purchased directly? If so, would you happen to have the manufacturer and model number available? I'd like to compare it ...

Hi Shawn, Apple just installed digital ID scanners at all our branches. We only accept digital ID's from Virginia DMV and the person has to be in person in order to scan it. Once the digital ID is scanned, it goes to the DMV and then we get back the ...

Hi Shannon, We are currently using Ncontracts' ERM platform (NRisk). Overall, I like it, but this is our first year using the system, so we're still working through the implementation and refining our processes. The platform offers a variety of risk ...

Hello everyone, I'm interested in learning how other credit unions are handling digital driver's licenses and other mobile IDs presented by members. Have you developed a policy, procedure, or process for accepting and verifying digital IDs? If so, what ...

Good Morning. We use Triverity. They seem OK... they also will handle estate claims as well. Thanks James Vancini ...

Good morning, We us a Sentry Credit who is based on the west coast. ------------------------------ Renee Carrion [Director of DMS] Andrews FCU Suitland MD (301)702-5500 (5438) ------------------------------

Good morning, We are reviewing the collection program and want to expand our post charge off collection efforts outside of the DMV. Does anyone have a recommendation for a collection agency or attorney firm that has a larger footprint outside the DMV? ...