Home

What is your practice for filling a required email address field if the applicant/member doesn't have an email address? Do you use a credit union email address? or something else? Thanks for your input. Cathy ------------------------------ Cathryn ...

Good Morning! Market USA employees are also required to pay the fees same as our members. Thank you! ------------------------------ Molly Streeton Market USA FCU Laurel MD (301)586-3428 molly.streeton@marketusafcu.com ------------------ ...

Hi Melissa At what point of the delinquency do you recommend a loan/cc for charge off? Unsecured loans are typically recommended for charge-off when they are over 90 days past due at the end of the prior month. Our Accounting team runs the ...

Good afternoon fellow Collectors! Our VP of Lending was wondering if anyone would be willing to share their Charge Off policy. Specifically, At what point of the delinquency do you recommend a loan/cc for charge off? Are there any loans ...

Michael, Thanks as always for your insight. I appreciate you and will set up a quick call in the coming days. ------------------------------ Winston Godwin Director of Member Experience EP Federal Credit Union Washington DC (202)318-1016 -- ...

Hi Winston - I would consider other alternatives in terms of Collections. While there are several companies that handle daily collections, realize that they do not have your (EP FCU) philosophy nor list of available payment options readily at their disposal. ...

Hello, What are your practices for deceased accounts and loc's? Do you shut the accounts down if the account is joint and the primary is deceased? ------------------------------ Penny Greene Recovery Manager FedChoice FCU Lanham MD (571)437-9644 ...

If the request comes through the collections department we don't charge a fee. I don't see a benefit of collecting a small fee from a co-worker who has a current financial need. ------------------------------ Brad Taulbee Collections Manager SkyPoint ...

Hello, We are discussing the possibility of outsourcing our collections. Are there any recommendations for local collection companies anyone is currently using or may have used in the past? Thanks ------------------------------ Winston Godwin Director ...

Good morning. We handle employees the same as members. ------------------------------ Byron Law Director of Lending Operations DC Credit Union Washington DC (202)673-3626 ------------------------------