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  • Greetings, Mark your calendar for January 9, 2026, from 9:00am to 12:00pm for our next Capital Area Compliance Roundtable. This meeting will have an in-person opportunity as well as a virtual one. The in-person meeting will be held at MDDCCUA. ...

  • Posted in: Collections

    Good morning, If your credit union offers loans to a non-permanent resident, what are your collection practices? Thanks ------------------------------ Penny Greene Recovery Manager FedChoice FCU Lanham MD (571)437-9644 ---------------------- ...

  • Posted in: Collections

    We still ask for POI and will pull CBR. Melissa Scarpitti Loss Prevention Specialist DEXSTA Federal Credit Union (302) 571-0522 ext. 846 melissa.scarpitti@dexsta.com THIS MESSAGE IS FROM A DEBT COLLECTOR ANY ...

  • Posted in: Collections

    Thanks, what do you all do in a case where the members car was stolen, and the insurance and GAP pay you but there is a deficiency balance. We are looking to turn the Auto loan into a Signature/personal loan since there is no vehicle. Do you still require ...

  • Posted in: Collections

    All Hardship requests must be submitted and signed (by all borrowers) on our Hardship Request Form (attached). We then obtain a soft credit pull (we only obtain soft pulls in Collections) and prepare a Worksheet to determine if the Member has adequate ...

  • Posted in: Collections

    Hi penny So we basically treat workouts and mods as the same thing and collect pretty much the same docs for both. We ask for VOI, bank statements to show spending, written explanation of hardship and exactly what they are asking us to do ...

  • Posted in: Collections

    Hello, I am reaching out for feed-back in processing a collections work-out. I am asking as we are trying to separate a mod from a work-out.. 1.) Do you all pull credit (hard pull or soft pull) 2.) Do you all ask for stubs Thanks ...

  • Posted in: Collections

    Good Morning, Does anyone has a deceased account Checklist they'd be willing to share? Thank you in advance :) ------------------------------ Melissa Scarpitti Loss Prevention Specialist DEXSTA FCU Wilmington DE --------------------------- ...

  • Posted in: Collections

    Yes, for the 1 st time in years, I have 2 foreclosures – well 1 now – the other we are working with (both 1 st lien) We are also seeing an uptick in HE & HELOC's too Melissa Scarpitti Loss Prevention Specialist DEXSTA Federal ...

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    RE: Foreclosures

    Posted in: Collections

    Good day folks! Short answer is YES. Our RE delinquency has jumped each of the last 4 months with more short sales, foreclosures and forbearances. James Vancini ...

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